STAFF PRODUCTIVITY & PERFORMANCE MANAGEMENT
The Mini MBA in Staff Productivity & Performance Management is a practical, execution-driven programme designed to equip business leaders, managers, and HR professionals with the systems, tools, and leadership capabilities required to
drive measurable staff performance. The course moves beyond theory to focus on how to structure roles, set meaningful performance metrics, build accountability systems, and manage both high and low performers effectively. Participants will learn how to transform teams from activity-driven to results-oriented units, ensuring improved efficiency, profitability, and organizational growth within a short implementation cycle.
At the end of this programme, participants will be able to:
● Clearly differentiate between productivity, performance, and efficiency, and apply these concepts in real business settings
● Design structured roles, responsibilities, and outcome-based KPIs for staff
● Develop and implement effective performance management systems and review cycles
● Build accountability frameworks that drive consistent staff output
● Apply practical leadership techniques to improve team productivity and ownership
● Design motivation, incentive, and reward systems that enhance performance without creating dysfunction
● Identify and address root causes of underperformance using structured approaches
● Develop and implement Performance Improvement Plans (PIPs) and handle difficult performance conversations
● Optimize workflows and introduce systems for continuous productivity improvement
● Build a complete, scalable staff productivity and performance management system for their organization
48 – 60 Hours
At the end of the course, participants should be able to:
● develop practical staff productivity frameworks for their teams;
● set measurable KPIs and reporting routines;
● identify performance gaps and apply corrective action;
● improve staff accountability, supervision, and follow-through;
● create a more consistent, target-driven performance culture.
Participants who complete the contact hours, attend the required sessions, participate in class exercises, and submit a practical implementation assignment/project would receive a BUSLMA Mini MBA Professional Certificate in Staff Productivity & Performance Management.
Delivery should be structured as:
● Online: live virtual classes, templates, dashboard exercises, case analysis, and follow-up assessments;
● Offline: in-person workshops, role-play, performance review simulations, and implementation clinics.
